Returns & Exchanges
At Nanaka, we want you to be completely in love with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off the Shipment
Take your package to any authorized carrier location or schedule a pickup for a convenient, contact-free return.
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing